CONTACT US

About

...catalogue request / download

...ordering

...paying

...shipping

...guarantee

...customer service

...Ordering

By phone:    0845 634 1818 We look forward to taking your call Monday to Friday, between 9:00 and 17:00.  We will ask you to return the VAT exemption form (if applicable), which we send together with your ordered items. Our international customers are asked to ring +44.1636.613.609

By fax:         01636 612 161 You can fax your order 24 hours a day, seven days a week. Before faxing, please complete all the details on the order form in BLOCK CAPITALS, including the VAT exemption part (if applicable), sign it and enter your credit or debit card number details.   click for order form

(*Scanning with Microsoft Word: - open document - insert picture - from scanner - custom insert - scan)                         click for order form

By Freepost: You can order using a cheque or debit/credit card. Please make cheques payable to “Allerayde (UK) Ltd”. Send the completed order form and payment to the Freepost address:

Allerayde (UK) Ltd, FREEPOST NG6287, Newark, Nottinghamshire NG24 4BR                 click for order form

Please note: The Post Office advises that Freepost can take up to seven working days to be delivered.

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...Paying You can pay using any of the credit/debit cards below, or by cheque (in case of mail orders)

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...Shipping Stock permitting, all orders paid for by credit card are packed and despatched within 24 hours. Please allow 3 working days for delivery. Orders paid for by cheque require 4 days for clearance and are then despatched the same day. If for any reason, an item you have ordered is out of stock, we will write and tell you, together with an indication of when it may arrive.

We do not charge delivery for orders over £100. We ask for a contribution of £4.95 to our freight charges for orders below £100. Heavy items will incur a freight surcharge of £10. (These shipping charges apply for mainland UK only, please call for details)

...Guarantee We guarantee, if any product is defective, that we will replace or repair the product or refund the purchase price in the first 12 months, or longer periods for specific products, up to 25 years. Full details are found in our trading terms, which are available on request. In addition to these guarantees, we give you a satisfaction guarantee. If you are not satisfied with the product, you can return it to us within 30 days for full credit. Firstly, please call our Customer Services on 0845 634 1818 for a product returns authorisation code. Products must be in a saleable condition in the original packaging. This is in addition to your statutory 7day right to cancel the order if you are buying as a consumer under the Distance Selling Regulations.

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...Customer Service Questions, Concerns, Comments? We’d love to hear them! Please call our Customer Services Department on  0845 634 1818, or email us at  customerservice@allerayde.co.uk

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...Catalogue Request / Catalogue Download

By phone:    0845 634 1818.   We look forward to taking your call Monday to Friday, between 9:00 and 17:00.

By email: Just send us your name and your address  to   info@allerayde.co.uk

(Download: Broadband users can download a PDF-copy of the catalogue here. )

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  Need Expert Advice?     Want our FREE guide on Allergies?   -   Call us under 0845 634 1818 

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info@Allerayde.co.uk      Tel: +44 (0)845 634 1818

© 1999 - 2007 Allerayde

 Henry Steinmetz, Mike Balmforth, , NG24 2BW, Mike Rhodes, MK1 1SW, 
01908 376376
01636 613444
01636 
      612 161
01636 613 609

...Company Address